Here's the issue: on my main desktop, I cannot drag/drop, move any thumbnails for any PDF documents using Pro DC. After first posting my issue, see above, I then downloaded the trial version of Acrobat Pro DC to both of my desktop PC's. I am running Windows 10 Pro on all of the computers.
First, I have two desktops and one laptop. So, I am looking for an answer from anyone who has had the same or a similar issue that I am pretty sure is related to a conflict between Acrobat and Windows 10. And I think that it is probably a problem that is outside of the Adobe program. I have become somewhat obsessed with trying to figure out why I cannot drag/drop or move the thumbnail pages on one of my two desktop computers. And there's no indication that anything is corrupt on my desktop PC.Īny more thoughts on what might be the problem? As far as I can tell, all other programs and functions on my desktop operate the way they should. I am completely stumped and cannot fathom why the drag and drop, move and rearrange capability in the thumbnails does not work in the Acrobat Pro 11 on my desktop, but functions just fine in the Acrobat Pro 11 on my laptop. Although a thumbnail page highlights when I click and select it, there is no drag effect and I cannot drop the page elsewhere in the order of the thumbnails.Īdditionally, just to make this more frustrating and interesting: I have Acrobat Pro 11 on my Lenovo Yoga 2 laptop which is running Windows 10 Pro as well and the move and rearrange functionality for thumbnails in the laptop Acrobat Pro 11 performs exactly as it should and it performs with the same PDF documents that the move and rearrange won't work on in my desktop PC.Īdditionally, as an experiment and to see if maybe there was a corrupt file or files in the program, I uninstalled Acrobat Pro 11 using both the Uninstall tool in Windows Control Panel and again using the AcroCleaner tool, and then re-installed Acrobat Pro 11. Yes, I can extract and insert pages I just cannot move separate or groups of pages in the thumbnails area. and, basically, what I've got is that when I click on a thumbnail and hold, it just does not drag or drop elsewhere in the thumbnail sequence. I've double checked the security on the documents, I've used specific PDF documents to test the functionality of moving thumbnails and rearranging them, etc.
All of the PDF documents that I have are affected some I've made from Word documents, some have been emailed to me. No, I am using the full version of Acrobat Pro 11 on Windows 10 Pro.Īnd the lack of the functionality, that is, can't drag and drop any thumbnails is across the board.
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